Establishment Led, Service Improvement & Cost Recovery (ELSICR) – Objectives & Methodology Presentation
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slide show powerpoint Jul 2024 ; 62 pages
Ed. GVC - Furn El Chebak
Downloadable format: PdF
(4 390 ko)
Abstract:
The Establishment-Led Service Improvement and Cost Recovery approach emerged from the multifaceted challenges that Water Establishments (WEs) persistently face in Lebanon, focusing on the enhancement of three main factors:
- Resources in terms of water, infrastructure, energy and liquidity
- Autonomy in terms of the performance of water establishments staff
- Accountability in terms of local community involvement
This approach consisted on enhancing the capacity of WE’s to intervene for maintenance works, improving the WE’s leadership in oversighting projects, improving the visibility of WE’s work to the user, providing the means and resources needed by the WE’s staff to execute their work and consolidating all procedures.
Target Audiences:
All public , Adult , Cooperation actors , Engineer, designer , Local and national decision makers
Keywords: |
essential services (CI) (DT) (ET) , management practices / governance (CI) (DT) (ET) , operators (CI) (DT) (ET) , urban water supply (CI) (DT) (ET) |
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