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Customer database update manual



guide Nov 2018 ; 42 pages
Ed. ACWUA - Amman CISP - Beirut EU - Beirut GVC - Furn El Chebak
Téléchargeable sous format: PdF (1 560 ko)
Abstract:
The CD Manual summarizes the process of identifying and geo-referencing subscribers before handing the information over to the WEs to insert in their Customer Database. The process was developed based on experiences in pilot localities across Lebanon with the Water Establishments having been involved at each step of the process.
The Manual targets mainly the field level, with a detailed step-by-step guide for the WE staff checking the subscriber information on the field, and additional tips for organizations supporting the process.

Public-Cible:

Tout public

Mots clefs:

coûts, prix, tarifs (DT) (OP) , service public de l'eau (DT) (OP)

Pays concerné:

Liban (DT) (OP)

Editeurs/Diffuseurs:

ACWUA - Arab Countries Water Utilities Association - Amman - Jordanie
    

CISP - Comité International de développement des populations - Beirut - Liban
    

EU - Délégation de l'Union Européenne - Beirut - Liban
    

GVC - Gruppo di Volontariato Civile - Furn El Chebak - Liban
    

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