IBNET Water Supply and Sanitation Performance Blue Book | |||||
rapport Jan 2011 ; 176 pages Aut. Alexander Danilenko & Caroline Van Den Berg Ed. IBNET - Washington WSP - Washington Téléchargeable sous format: PdF (6 940 ko) Téléchargeable chez l'éditeur Page de présentation d'un éditeur Abstract: This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments.
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