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Tools for assessing the O&M status of water supply and sanitation in developing countries



وسائل تقييم حالة التشغيل والصيانة لتزويد 
rapport Jan 2000 ; 50 pages ,
Aut. Andy Cotton
Ed. WHO - Genève
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Contents:
1. Introduction 1
2. Monitoring and evaluating performance 3
3. Operation and maintenance management 4
4. Management constraints 8
5. The tools and how to use them: Theme 1, Theme 2 9
6. References 10
Tool 1: Effectiveness of the O&M management system 11
Tool 2: Guidelines for an audit of O&M 14
Tool 3: A framework for assessing the status of O&M 18
Tool 4: Guidelines on O&M performance evaluation 21
Tool 5: Guidelines on O&M performance reporting 23
Tool 6: Guidelines for the selection of performance indicators 26
Tool 7: Performance indicators for water supply and sanitation 29
Tables 7.1 to 7.8 30–39
Tool 8: Potential information sources 40
Tool 9: Participatory information-gathering 42

Mot clef:

objectifs du millénaire (CI) (DT) (OP)

Editeur/Diffuseur:

WHO - World Health Organization - Genève - Suisse
    

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