Tools for assessing the O&M status of water supply and sanitation in developing countries | ||||||
وسائل تقييم حالة التشغيل والصيانة لتزويد report Jan 2000 ; 50 pages ![]() ![]() Aut. ![]() Ed. WHO - Genève Downloadable format: PdF ![]() ![]() Downloadable from the publisher ![]() ![]() Editor Presentation Contents: 1. Introduction 1 2. Monitoring and evaluating performance 3 3. Operation and maintenance management 4 4. Management constraints 8 5. The tools and how to use them: Theme 1, Theme 2 9 6. References 10 Tool 1: Effectiveness of the O&M management system 11 Tool 2: Guidelines for an audit of O&M 14 Tool 3: A framework for assessing the status of O&M 18 Tool 4: Guidelines on O&M performance evaluation 21 Tool 5: Guidelines on O&M performance reporting 23 Tool 6: Guidelines for the selection of performance indicators 26 Tool 7: Performance indicators for water supply and sanitation 29 Tables 7.1 to 7.8 30–39 Tool 8: Potential information sources 40 Tool 9: Participatory information-gathering 42
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