Water Operators Partnerships: Africa Utility Performance Assessment | ||||||
report Jun 2009 ; 162 pages ![]() Aut. Josses Mugabi Ed. WSP - Africa - Nairobi Downloadable from the publisher ![]() Abstract: This report has synthesized the results of a utility performance assessment of selected African utilities and provides a basis for further development of the WOP program in Africa. The main conclusions arising from the assessment can be summarized as follows: • The major challenge facing utilities is expanding coverage; • Inefficiencies are a major cause of poor access to water services; • Africa has a lot of well-performing utilities and good practices; • There are U2U exchanges already taking place to be scaled up under WOP (Water operator’s partnerships) Africa; • Availability and reliability of performance data is still a problem as in many cases MIS systems are either poorly designed, incomplete and/or not systematically updated. Target Audiences:
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