01- Opening speech, W. MUHAIRWE, NWSC Managing Director
02- Introduction to the workshop, C. JAMATI, WBI
03- ISO process for standards elaboration and general context of the ISO TC 224 work, L. THOMAS, AFNOR / TC 224
04- Developing countries contributions to the ISO TC 224, M. ZOUGGARI, ONEP / TC 224
05- Final draft standard 24510 - user expectations, R. SIMPSON, Consumers International / TC 224
06- Final draft standard 24511 - waste water, M. Mahi, ONEP / TC 224
07- Final draft standard 24512 - drinking water, R. SIMPSON, Consumers International / TC 224
08- Proposition of a methodology for the test of the standards, I. PICARD, UrbaConsulting
09- Rabat workshop results, D. DESILLE, pS-Eau
10- Definition of the working group tasks, M. ZOUGGARI, ONEP / TC 224
11- The African Water Association, S. USHER, AfWA
12- The role and responsibility of African local authorities in water and sanitation management and the impacts of standardization, F. ADEGNIKA, MDP
13- Turnaround approaches using private sector mentality: what can others learn from NWSC-Uganda, S. MUGISHA, NWSC
14- Indonesian experiences in ISO 9001: 2000 certification of public water utility services, W. BRENNER, PERMPASI
15- Citizen voice in water and sanitation reform, R. ROP, WSP
16- Site selection for the test of the standards in Africa, I. PICARD, UrbaConsulting
17- Road map,I. PICARD, UrbaConsulting
18- Partners support to the local committees for the test realisation, M. ZOUGGARI, ONEP / TC 224

>>>>> DRAFT SYNTHESIS OF ISO KAMPALA WORKSHOP <<<<<

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